Case Management is a critical component of the community support system. Primarily case management services are those activities aimed at linking the consumer to a service system and coordinating services to achieve a successful outcome. The focus of all Case Management activities is the maintenance of each consumer's total personal network, including all supporting functions from both the natural support system and the professional service system.
In addition to mental health services, this includes the services of all other human service providers. These essential linkages are to family, friends, housing and a source of income. The Case Management department is also responsible for the liaison function with all Baker Act facilities.